Terms & Condition

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Welcome to eAushadhi (accessible via www.eaushadhi.in and mobile application). By accessing or using our website or mobile app, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our services.

1. About eAushadhi

eAushadhi is an online platform that facilitates the ordering and delivery of medicines through registered pharmacies.
eAushadhi acts as a technology service provider and does not manufacture, sell, or store medicines directly unless explicitly stated.

2. Applicability of Terms

These Terms & Conditions apply to:

  • Users visiting the website www.eaushadhi.in

  • Users using the eAushadhi mobile application

  • Customers placing orders through the platform

3. User Eligibility

By using our services, you confirm that:

  • You are at least 18 years old, or using the service under supervision of a legal guardian

  • The information provided by you is accurate, complete, and up-to-date

4. User Account

  • Users may need to register to access certain features.

  • You are responsible for maintaining the confidentiality of your account details.

  • eAushadhi will not be liable for any unauthorized access to your account.

5. Medicine Orders

  • All medicine orders are subject to availability at partner pharmacies.

  • Prices, discounts, and offers may change without prior notice.

  • Orders may be cancelled if medicines are unavailable or prescriptions are invalid.

6. Prescription Requirement

  • Certain medicines require a valid prescription issued by a registered medical practitioner.

  • Users must upload or provide a correct prescription where required.

  • eAushadhi reserves the right to verify prescriptions before processing orders.

7. Payments

  • Payments can be made through available online payment methods or other supported options.

  • eAushadhi is not responsible for payment failures due to technical issues of third-party payment gateways.

8. Delivery

  • Delivery timelines may vary depending on location, pharmacy availability, and external factors.

  • eAushadhi does not guarantee exact delivery times.

9. Cancellation & Refund

  • Cancellation and refund requests will be handled as per our Refund & Return Policy.

  • Once dispatched, orders may not be eligible for cancellation.

10. User Responsibilities

Users agree not to:

  • Misuse the platform or violate any laws

  • Provide false or misleading information

  • Attempt to disrupt or damage the platform’s functionality

11. Intellectual Property Rights

All content, logos, trademarks, and designs on eAushadhi are the intellectual property of eAushadhi.
Unauthorized use of any content is strictly prohibited.

12. Limitation of Liability

eAushadhi shall not be responsible for:

  • Any adverse effects or misuse of medicines

  • Errors or delays caused by third-party pharmacies or delivery partners

  • Any indirect or consequential damages

Users are advised to consult a qualified medical professional before using any medicine.

13. Changes to Terms

eAushadhi reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on the website and app.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

15. Contact Information

For any queries regarding these Terms & Conditions, please contact us:

???? Website: www.eaushadhi.in
???? Call Us: +91 97950 47839
???? Mail Us: eaushadhivns@gmail.com

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