Shipping Policy

Effective Date: 29 January 2026

At eAushadhi, we are committed to delivering medicines safely and on time. This Shipping & Delivery Policy explains how we process and deliver orders placed through our website and mobile application.

1. Service Area

eAushadhi provides online medicine delivery services in selected locations.
Availability of delivery depends on the service area of our partner pharmacies.

2. Order Processing

  • Orders are processed after confirmation and verification of prescription (if required).

  • Once the order is confirmed, it is forwarded to the respective pharmacy for dispatch.

3. Delivery Timeline

  • Delivery time may vary depending on location, availability of medicines, and operational factors.

  • Typical delivery time ranges from 2 hours to 48 hours.

  • In some cases, delivery may take longer due to unforeseen circumstances.

4. Delivery Charges

  • Delivery charges, if applicable, will be displayed at the time of checkout.

  • eAushadhi reserves the right to change delivery charges without prior notice.

5. Order Tracking

Users may receive order updates through SMS, email, or app notifications regarding the status of their order.

6. Delivery Attempts

  • Our delivery partner will attempt delivery at the provided address.

  • If the customer is unavailable, re-delivery may be attempted as per policy.

7. Incorrect Address

  • eAushadhi will not be responsible for delays or non-delivery due to incorrect or incomplete address provided by the customer.

8. Delays

eAushadhi shall not be liable for delays caused by:

  • Natural disasters

  • Technical issues

  • Pharmacy-related delays

  • Government restrictions

  • Unforeseen circumstances

9. Damaged or Missing Items

  • If you receive damaged or missing medicines, please contact us within 24 hours of delivery.

  • We will investigate and take appropriate action as per our Refund Policy.

10. Contact Us

For shipping or delivery-related queries, please contact us:

???? Call Us: +91 97950 47839
???? Mail Us: eaushadhivns@gmail.com
???? Website: www.eaushadhi.in